REVOCATION INSTRUCTION

Right of withdrawal for consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity).

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day,

  • at which you or a third party designated by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods under a uniform order and that the goods are delivered uniformly, or
  • at which you or a third party designated by you, who is not the carrier, have taken possession of the last goods, or if you have ordered several goods under a single order and these are delivered separately, or
  • on which you or a third party designated by you, who is not the carrier, have taken possession of the last partial consignment or the last item, or if you have ordered goods to be delivered in several instalments or pieces, or if you or a third party designated by you other than the carrier has taken possession of the first goods, provided that you have concluded a contract for the regular delivery of goods over a specified period of time.

In order to exercise your right of withdrawal, you must inform us (Sanja Sasson Tesla, Schlesierstr. 4a, 83059 Kolbermoor, Germany, phone number: +49 174 5106740, e-mail address: info@sanjatesla.de) by means of a clear statement (e.g. a letter sent by post, e-mail) of your decision to withdraw from this contract. You may use the attached sample revocation form for this purpose, but this is not mandatory. You may fill out and submit to us the sample revocation form (see downloads below) or another clear statement. If you make use of this option, we will immediately (e.g. by e-mail) send you a confirmation of receipt of such a revocation.

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day you inform us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods.

You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

Downloads